PRIVACY POLICY

We may collect the following personal data for legitimate business interests, including operating our business, communicating with you, marketing our services, and improving and developing our website:

Name
Address
Email
Phone number

You will directly provide us with most of the personal data we collect. This takes place when you:

a. Contact us via our website.
b. Email us.
c. Speak to us by telephone regarding an existing or proposed service or more generally about our services.
d. Use or view our website via your browser's cookies.

We collect your personal data so that we can:

a. Respond to your request for information about our services.
b. Send you an invoice requesting payment for our services.
c. Email you with news or services we believe you may be interested in (only when you have requested we do so).
d. Comply with legal requirements, including applicable laws and regulations.
e. Using Google Analytics, gather information on the numbers of visitors to our website and the pages of our website that are viewed.

We keep any personal data you have provided in order to process requests for information and perform any services you instruct us to carry out. We keep your data for legitimate business interests, but if we have not been in touch with you for a period of two years, we delete your data.

We share some of your personal data with third parties in the following circumstances:
With service providers who help us run our business (for example Microsoft Teams and Intuit Inc.). Service providers are required to implement reasonable privacy and information protection controls to maintain the privacy and security of information provided to them consistent with the privacy practices outlined in this Privacy Policy.

We provide our customers with the option to manage the personal data we hold about you or your business. You can ask us to:

a. Provide a copy of the personal data we store about you.
b. Correct any personal data that is inaccurate.
c. Delete your personal data.
d. You can choose not to accept tracking technology such as website cookies.

Cookies are text files places on your computer to collect login information or visitor behaviour information. When you visit our website, we may collect data from you automatically through cookies.

We use cookies via Google Analytics to gather information on the number of visitors to our website and the pages and interactions they have made with the website.

You can set your browser not to accept cookies. However, this may mean that some of our website features do not function as a result.

Our website contains links to other websites. Our Privacy Policy applies only to our own website. If you click on a link to another website, you should read their Privacy Policy.

If you have questions about our Privacy Policy or the personal data we hold on you, or you would like to exercise one of your personal data protection rights, please contact us at: info@thermalimageuk.co.uk.